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Elph SMS Opt-In Policy
Last Updated: January 2025
How to Opt-In to Elph Parking Reminders
Users explicitly opt-in to receive SMS reminders from Elph through one of these methods:
- QR Code Scanning: Scan a QR code on a parking meter, which opens your SMS app with a pre-filled message
- Direct Text: Text "Remind me" or similar keywords to (775) 535-7474
Consent Process
When you initiate contact with Elph, you'll receive our opt-in message:
👋 Hey! I'm Elph. I'll remind you about your parking! When should I ping you? Reply with minutes (e.g., 30). Text STOP anytime to unsubscribe.
By responding with a time duration, you confirm your consent to receive parking reminder messages for that specific parking session.
What You're Agreeing To
- Receive SMS reminders about your parking meter expiration
- Choose your reminder frequency (once, persistent, or escalating)
- Standard message and data rates may apply
- Messages are session-based and end when you confirm task completion
Message Frequency
You control how often we message you:
- Option 1: Just one reminder
- Option 2: Reminders every 10 minutes until you reply
- Option 3: Escalating reminders with a phone call after 30 minutes
Your Privacy Rights
- We only use your phone number for parking reminders
- No marketing messages will be sent
- Your information is never sold or shared
- Each reminder session is independent
How to Opt-Out
You can unsubscribe at any time by texting STOP to (775) 535-7474.
You'll receive confirmation: "No worries! You're unsubscribed. Text START anytime to use Elph again."
Contact Us
For questions about this policy or our service:
- Text: (775) 535-7474
- Service: Elph Parking Reminders